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12 Industrial Road, Hertburn Industrial Estate, Washington, Tyne and Wear, NE37 2SF

0191 415 9975  /  0191 416 0300

support@autofixwashingtonltd.co.uk

Mon-Fri: 8:00 am – 5:30pm

12 Industrial Road, Hertburn Industrial Estate, Washington, Tyne and Wear, NE37 2SF

About Us

A Reputation 25 Years in the Making

The family has been involved in general automotive repair for over two decades, and the business continues to grow.

Car Repair Service is a family owned and operated auto repair service in USA serving our local community and surrounding areas for 24 years. Our ASE certified technicians are ready to deal with any car repair needed or vehicle issues you may be experiencing. Adam Smith, Owner, inherited the shop from his father.

Mission Statement

Our Mission is to serve our customers and always deliver the highest level of customer service; to develop our team and strive to constantly improve; and to conduct ourselves in an environmentally responsible manner.

Our Vision

To be the world’s most exciting leader in automotive business intelligence solutions. We will generate excitement through implementing pioneering ideas, problem solving & going beyond our customers’ expectations.

Core Values
  • Teamwork through Trust and Respect.
  • Commitment to Customer Enthusiasm.
  • Accountability at all Levels.
  • Passion for Winning.
Advantages

Advantages
of Our Service

Auto servicing your car is an essential task that should not be ignored or forgotten.

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Customer-Oriented Service

We value the service we provide and our loyal returning customers can always expect some appreciation from us, like a future service discount or a

Affordable Prices

We value the service we provide and our loyal returning customers can always expect some appreciation from us, like a future service discount or a

High-Quality Car Parts

We value the service we provide and our loyal returning customers can always expect some appreciation from us, like a future service discount or a

Established in Tyne and Wear, North East UK, Autofix is a family-owned and operated car and van repair and servicing garage committed to providing exceptional automotive services to our valued customers. Our dedication to honest, transparent, and high-quality workmanship has earned us a reputation as a trusted provider of automotive solutions in the region.

At Autofix, our team of highly skilled and certified technicians brings together decades of experience in the automotive industry, ensuring that your vehicle receives the utmost care and attention. We invest in ongoing training and state-of-the-art equipment to stay up-to-date with the latest technologies and industry standards, enabling us to deliver unparalleled service and expertise.

We understand that your vehicle is an essential part of your daily life, and we are committed to getting you back on the road as quickly and efficiently as possible. Our comprehensive range of services includes MOT testing, servicing, diagnostics, brakes, tyres, exhausts, and fleet maintenance, ensuring that all your automotive needs are met under one roof.

As a proud member of the Tyne and Wear community, we value our strong relationships with local customers and businesses. We believe that open communication and a personalised approach are the keys to building trust and ensuring your satisfaction. At Autofix, we take the time to explain our recommendations and discuss your options, ensuring that you feel confident and informed about the services we provide.

We also recognise the importance of eco-friendly practices in the automotive industry. That’s why we strive to minimise our environmental impact by adhering to environmentally responsible disposal methods and offering energy-efficient products and services whenever possible.

At Autofix, we don’t just fix cars and vans; we build lasting relationships with our customers, ensuring that you always have a reliable partner for all your automotive needs. Visit our garage today or give us a call to experience the Autofix difference, where honesty, quality, and customer satisfaction always come first.